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  • What are the online payment methods?
    At Thallosshop.com you can pay with a credit or debit card safely with PayU. At checkout you can choose the method you prefer.
  • What is the shipping time and cost?
    The delivery time of orders is 2 to 7 business days depending on the location of the city of destination of the purchase. The shipping cost will be determined in each particular case depending on the destination and the weight of your order. This value will be calculated in the purchase process and will be informed at the time of settlement of the purchase order; All these values will be informed before you carry out the payment process. Standard shipping costs $5,000 COP.
  • ¿Tienen otros puntos de venta?
    Puntos de Venta en Colombia: FARMATODO Colombia ESPIRITU DE TIERRA: Mall Indiana, Las Palmas, Envigado. CANA BISTRO: Mall Indiana, Las Palmas, Envigado. NUTRILIGHT: CC El Tesoro y Lemont Las Palmas, Envigado. NIRVANA SPA: Novotel CC El Tesoro - Club Campestre Medellín. MERKA ORGANICO: CC El Tesoro, Medellín - CC Hacienda Santa Bárbara, Bogotá GASTRONOMY MARKET: Parque 93, Usaquén, Rosales, San Patricio, Bogotá MOLINATURAL: Rionegro, Poblado, Envigado, Belén, Itagüí, Centro LA TORTUGA Y LA LIEBRE: latortugalaliebre.com Bogotá CENTRO NATURISTA SOYA Y MIEL: Calle 85 No.19B-11, Bogotá Punto de venta en USA Ordena tu producto en: Tel: +1 (602) 904-9851 Email: patricia.thalloslab@gmail.com Gilbert Arizona
  • Do the prices include VAT?
    The value of all products in our online store already includes VAT.
  • How do I use a discount coupon?
    When you have a discount coupon, you must enter the code in the field that says “discount code” and the established discount amount will automatically be deducted from the total value of the purchase. You must write it exactly as it appears.
  • What are the return and refund policies?
    If you are not satisfied with our product, you must send your comments to the following email: Gestióncomercial@thallos.com. Please indicate the invoice number and purchase date. As soon as possible, we will contact you to coordinate the return. Returns will be made within 15 days after purchase; We recommend that the product must be intact and unused. We will issue the refund to the original payment method within 15 days after receiving the products and confirming that they are in perfect condition.

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